Mental Health Awareness eLearning Development

The Problem With Most Mental Health Training

Most mental health training takes one of two approaches:

Option 1: The Clinical Approach

Defines depression, anxiety, PTSD, and other conditions. Lists symptoms. Explains treatment options. Feels like a psychology textbook.

Option 2: The “Just Talk About It” Approach

Encourages openness. Says “it’s okay to not be okay.” Promotes mental health days. Ends there.

Both miss the point.

Because here’s what actually happens at work:

• You notice a colleague struggling but don’t know if you should say something
• Someone discloses mental health challenges and you freeze, unsure how to respond
• A team member’s performance is declining and you suspect mental health but feel awkward raising it
• You’re struggling yourself but worried about professional consequences

People need practical skills, not just awareness.

Our Approach: Recognition, Response, Resources

We build mental health training that gives people confidence to actually help:

Recognising the Signs

Not just clinical symptoms, but workplace indicators: behaviour changes, performance shifts, social withdrawal, emotional volatility. What might indicate someone’s struggling versus just having a bad week.

Starting Conversations Safely

What to say when you’re concerned. How to ask without diagnosing. How to listen without fixing. Creating space for disclosure without pressure.

Knowing Your Limits

You’re not a therapist. Where’s the line between support and intervention? When to involve HR, EAP, or management? How to help without taking responsibility for someone’s wellbeing.

Supporting Without Burning Out

Compassion fatigue is real. How to support colleagues while protecting your own mental health. Setting boundaries. Knowing when you need support too.

Your Actual Resources

Not generic advice - your specific EAP, mental health policies, support options, and reporting processes. So people know exactly what help is available.

Why Custom Mental Health Training Matters

Generic Mental Health Training Fails Because:

• It’s too clinical or too superficial
• Doesn’t reflect your workplace reality
• Resources mentioned aren’t your actual resources
• Industry-specific stressors aren’t addressed
• People don’t see practical application to their role

Custom Mental Health Training Works Because:

• Scenarios feel relevant to your work environment
• Your actual support resources are embedded
• Industry-specific challenges are acknowledged
• People learn actionable skills, not just awareness
• Training matches your organisational mental health maturity

The ROI

Reduced absenteeism and presenteeism. Lower workers’ compensation claims. Higher retention (people stay where they feel supported). Earlier intervention before crisis. Improved team morale and trust. Reduced stigma means people seek help sooner.